Now live for Shopify, WooCommerce & custom stores

AI customer support
for online stores

Answer shipping, returns, sizing and product questions automatically — 24/7. Trained only on your store's data.

Get startedSee how it works

Cancel anytime · Set up in under 5 minutes

yourstore.com Online
Do you ship to Germany?
Yes — we ship to Germany in 3–5 business days. Shipping is free over €60.
What if it doesn't fit?
Free returns within 30 days, as long as the item is unworn.
73%
of routine tickets deflected
<2s
average response time
24/7
always-on coverage
5 min
to go live

Plays nicely with

ShopifyWooCommerceSquarespaceWebflowWixBigCommerce

Features

Everything you need to deflect support tickets

Answers only from your data

ReplyPilot only uses the knowledge base you paste in. No hallucinated policies, prices, or guarantees.

Email capture for tough ones

When the AI isn't sure, it asks for the shopper's email so your team can follow up.

One-line embed

Drop a single script tag into your store. The chat bubble appears bottom-right, on every page.

Brand-matching tone

Pick friendly, professional, or short — replies adapt to how your brand sounds.

Full conversation history

See every question your AI has answered, and which ones need your follow-up.

Works anywhere

Shopify, WooCommerce, Squarespace, or a custom site. If it's HTML, ReplyPilot works.

How it works

Live in 3 steps

  1. 1Step 1

    Paste your store info

    Drop in your FAQ, shipping policy, returns policy, sizing info, and product details.

  2. 2Step 2

    Copy the embed snippet

    We give you a single script tag with your store ID baked in. Paste it in your site theme.

  3. 3Step 3

    Watch tickets disappear

    ReplyPilot handles routine questions instantly. Hard questions go to your inbox.

Loved by store owners

Less inbox. More sales.

"We cut our support volume by more than half in the first week. It just works."
MC
Maya Chen
Founder, Northwind Apparel
"Our customers can't tell it's an AI. Replies are accurate and on-brand."
TR
Tomás Reyes
Head of Ops, Vela Goods
"Setup took five minutes. Five. Minutes."
PS
Priya Shah
Owner, Loom & Linen

Pricing

Simple, transparent pricing

Pick the plan that fits your store. Month-to-month — cancel anytime.

Starter

$9/mo
  • 1 store
  • 100 conversations / month
  • Basic knowledge base
  • Email support
Most popular

Growth

$19/mo
  • 1 store
  • 500 conversations / month
  • Email capture
  • Conversation history
  • Priority support

Pro

$49/mo
  • 3 stores
  • 2,000 conversations / month
  • Analytics
  • Custom brand tone
  • Priority setup help

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FAQ

Frequently asked questions

Does ReplyPilot make things up?+

No. ReplyPilot is constrained to answer only from the knowledge base you paste in. If it can't find the answer, it asks the customer for their email and flags it for your team.

What platforms does it work on?+

Anywhere you can paste a <script> tag — Shopify, WooCommerce, Squarespace, Webflow, Wix, or custom HTML.

Do I need to train it?+

No training required. Just paste your existing FAQ, policies, and product info, and you're live.

Can I cancel anytime?+

Yes. Plans are month-to-month and you can cancel from your dashboard at any time — no questions asked.

Stop answering the same questions.

Set up ReplyPilot in 5 minutes and let it handle the routine, so you can focus on growing your store.

Get startedTalk to sales